Pay for this role starts at $20 an hour.
San Diego FC
San Diego FC (San Diego FC) is the newest member of the MLS family. As part of the unique Right to Dream model and the Sycuan Tribe’s deep roots, we are proud to be building a San Diego-centric soccer organization that honors our history and celebrates emerging excellence.
Matchday Experience Staff
Announced in May of 2023, San Diego FC becomes Major League Soccer’s 30th expansion team. We are committed to excellence on and off the field and our part-time Matchday Experience Staff add to this excellence. San Diego FC is seeking enthusiastic and dedicated Matchday Experience Staff to join the game day operations team. Staff will be the frontline representatives for our fans, providing exceptional customer service with a positive attitude. This role will assist guests in various ways to enhance the overall fan experience. The ideal candidate will have exceptional problem-solving abilities, an energetic personality, and strong communication skills. If you're passionate about delivering an unforgettable experience for fans, we encourage you to apply!
Job Duties
- Strong customer service skills with a proven track record of positive interactions
- Excitable personality and commitment to strong teamwork mentality
- Self-motivated, organized, and a critical thinker to be able to solve problems in real-time
- Comfortable in a faced paced environment and respond well to changes in direction
- Ability to communicate cross departmentally
- Experience working in live events preferred
- Flexibility to work various hours including nights, weekends, and holidays, as needed
- Willingness to work all 21 home matches and potential playoff matches.
Role and Responsibilities
- Provide outstanding customer service with a positive and engaging attitude for San Diego FC fans
- Assist guests with wayfinding and help distributing lines to ensuring effective use of concourse amenities
- Support signage placement to enhance customer experience and visibility throughout the concourse
- Demonstrate strong problem-solving skills to resolve customer issues
- Maintain composure and professionalism while assisting fans
- Align with and promote the core values of San Diego FC in all interactions
- Additional opportunities to support other aspects of Club Operations may arise
SDFC reserves the right revise responsibilities as the need arises at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, origin, sex, sexual orientation, disability, gender identity, marital or veteran status, or any other protected class.
